Return Policy – Online Orders
Please note that you must initiate a return 7 days from the time that you receive your delivery in order for your return to be accepted.
Please Contact firstname.lastname@example.org to request a return.
- Returns and exchanges are accepted on items that are unworn, unwashed, and in the condition it was sent with all tags attached. Items should not have any indications that it was worn for any amount of time (makeup, marks, deodorant, etc.)
- All Accessories are Final Sale
- All items from the Boho Pretty Print Shop are Final Sale. These are Made to Order items and therefore cannot be returned due to buyer error. Please double check design, color, and sizing options before submitting order. If there is something wrong with your order due to seller error, please contact us so that we can send you a replacement.
- Boho Pretty reserves the right to refuse any merchandise that is not in the original condition.
- All online orders can only be returned for a full refund or store credit if they meet our return policy guidelines.
- Customer will be refunded according to your original payment. Please allow 5-10 business days for the return to be processed once return is received back at warehouse.
- Shipping will not be refunded.
- It is the responsibility of the customer to track their own package when returning an item. Any returns that are made that do not reach our facility are still the responsibility of the customer and the customer must file a claim with the carrier.
- Please note that we do not do exchanges online due to how quickly items may sell out. If you need a different size, please return your original order (within our return policy guidelines) for a full refund and place a new order online for the correct size.
- All Sale and clearance items are FINAL SALE and cannot be returned or exchanged for any reason.
- Please allow 3-10 days for online orders to be processed. Once online orders leave our facility and tracking information confirms that it has been received, Boho Pretty is no longer responsible for the package and its whereabouts. Customer must file any necessary claims. However, please feel free to reach out to us and we are happy to help in any way possible.
- See More Shipping Info Here